Below you will find the answers to many common frequently asked questions regarding Simply Great Resumes services, pricing, process, and more!

What certifications do you have and organizations you below to?

I hold multiple industry-leading certifications – Certified Professional Resume Writer (CPRW), Certified Career Coach (CPCC), and Certified Interview Coach (CIC) through the first association for career professionals in the world, PARW/CC. Additionally, I am a member of PARW/CC (Professional Association of Resume Writers and Career Coaches) and The NRWA (National Resume Writers Association)

How many writers/ghostwriters are working for Simply Great Resumes?

As the owner of Simply Great Resumes, I do not have a staff or contract any aspect of the work. When you purchase a service with Simply Great Resumes you will be working directly with me (Kerry Gustafson) throughout the entire process.

What is your guarantee and refund policy?

Resumes, Cover Letters, and LinkedIn profiles are crucial in this job market and a well-written one will give you that competitive edge. However, no matter how well your documents are written, Simply Great Resumes/Kerry Gustafson cannot guarantee any job offers or even interviews. I do not offer refunds once the phone interview has been completed and if you opt to cancel after purchase but prior to the interview, I will offer a refund minus 10% which covers the fees I incur by the processing platform and loss of ability to fill your interview timeslot. If you are unhappy with the service I will gladly work with you to deliver 100% satisfaction!

Is my privacy guaranteed?

Absolutely! Any personal information you share with me is confidential. Given the nature of the business, I understand that it is imperative to maintain absolute discretion.

What format do you use for my resume and other documents?

I deliver your professionally written resume in two formats: Microsoft Word and PDF. Additional documents such as cover letters and your LinkedIn profile will be delivered in only Word.

What is the difference between Cover Letters and Networking Emails?

In general, if you are going to apply for a position online, you will need a formal cover letter to add on to your application. Networking Emails are different in that these are to be used in the body of an email when you are reaching out to a recruiter or if a contact asks you to ’email your resume to them.’ In many cases, they may forward your email on within an organization and the last thing you want in the email you send is ‘here’s a copy of my resume.’ You can be strategic and entice the reader/future readers with a snapshot of who you are. Do you need both? Potentially! We can discuss your job search strategy together to determine exactly what tools you’ll need.

How long will it take to receive my documents?

Once the phone interview is complete you will receive the first draft of your professional resume within 1 week (or 5 business days if there is a holiday) and any additional documents, such as a LinkedIn profile within 2 weeks of the interview.

Can you create my resume within 48 hours?

Yes. I offer a rush delivery option. Please contact me at [email protected] or call (612) 276-3821 to discuss your rush request.

Why is it advantageous to hire a professional?

Hiring a Certified Professional can significantly enhance your job search success. With expertise in creating SEO-optimized, ATS-friendly resumes, dynamic LinkedIn profiles, and other career materials, a professional will help you develop documents that deliver strong results. Additionally, certified professionals are aware of the landscape, stay informed of trends, and can coach you on an array of subjects whether guiding you through interview preparation, helping develop strategies for networking, elevating your visibility on LinkedIn, and array of career-specific topics.

Where do I include my references on my resume?

Unless specifically outlined in the job description, you should never include your references when applying for a position. I can work with you to develop a reference sheet template if needed.

Can I deduct the expense of paying for a professional resume writing service?

I suggest you consult a tax professional for individual tax advice. You can also review appropriate tax laws at the IRS.gov site.

What if I lose or misplace my resume and/or cover letter? Does Simply Great Resumes keep a backup?

I maintain back-ups for up to 10 years. Please email me directly if you require me to re-send your finalized documents.

How does the ordering process work with Simply Great Resumes?

The first step is to visit either the pricing page or individual service pages (Resume Writing Service or Platinum Career Package) and select the service. With your desired service selected and added to your cart the final steps are to follow the online checkout process. If you do not have your current resume available, you can email it to: [email protected].

Within 24 hours (or next business day) of completing the checkout process, you will hear from me to schedule your phone interview.

Of course, if at any time you run into any difficulty I am here to assist you! You can contact me via phone at 612-276-3821 or e-mail at [email protected]

I have my resume but now need some advice on job searching, what do you recommend?

Throughout our partnership I will be actively coaching and sharing strategies with you to assist you in ‘getting up to speed’ on today’s job search environment. Additionally, you can reference the Simply Great Resumes blog or LinkedIn Company Page as I continually share interesting information. Anticipate topics including leadership, cover letters, resumes, job searching tactics, LinkedIn help, and much more.