FAQ

Below you will find the answers to many common FAQ regarding Simply Great Resumes services, pricing, process, and more!

How many writers/ghostwriters are working for Simply Great Resumes?

As the owner of Simply Great Resumes, I do not have a staff or contract any aspect of the work. When you purchase a service with Simply Great Resumes you will be working directly with me (Kerry Gustafson) throughout the entire process.

Why is it advantageous to hire a professional to create my resume and cover letter?

Hiring a Certified Professional Resume Writer (CPRW) can significantly enhance your job search success. With expertise in creating SEO-optimized, ATS-friendly resumes, certified resume writing professionals are skilled at showcasing your skills, accomplishments, and career trajectory in a compelling and engaging manner. By investing in our services, you can increase your chances of getting noticed by recruiters and securing interviews for your desired positions. Not to mention, very few individuals have the strength in writing about themselves in a way that is compelling, engaging, and captures the attention to land that next opportunity.

What is your guarantee and refund policy?

Resumes, Cover Letters, and LinkedIn profiles are crucial in this job market and a well-written one will give you that competitive edge. However, no matter how well your documents are written, Simply Great Resumes/Kerry Gustafson cannot guarantee any job offers or even interviews. I do not offer refunds once the phone interview has been completed and if you opt to cancel after purchase but prior to the interview, I will offer a refund minus 10% which cover the fees I incur by the processing platform and loss of ability to fill your interview timeslot. If you are unhappy with the service I will gladly work with you for up to two weeks (professional services) or three weeks (executive services) after you first receive your completed product to ensure you are satisfied.

Is my privacy guaranteed?

Absolutely! Any personal information you share with me is confidential. Given the nature of the business, I understand that it is imperative to maintain absolute discretion.

What format do you use for my resume?

I deliver your professionally written resume in two formats: Microsoft Word and PDF.

Other sites offer ASCII, what is this?

ASCII is a ‘plain text’ document oftentimes created in Text/Edit or Notepad with a file name of .TXT. These two items are simple to create and you should not pay additional for them. Quite simply, if you take a Word document and complete a ‘save as’ you can save it as plain text or PDF. If you would like to receive this document please let me know as it is free of charge.

How long will it take to receive my resume?

Once I have received your payment I will contact you via e-mail to schedule your phone interview. Once the phone interview is complete you will receive your professional resume within a week (or 5 business days if there is a holiday).

Can you create my resume within 48 hours?

Yes. I offer a rush delivery option. Please contact me at info@simplygreatresumes.com or call (612) 276-3821 to discuss your rush request.

Where do I include my references on my resume?

Unless specifically outlined in the job description, you should never include your references when applying for a position. I can work with you to develop a reference sheet template if needed.

Can I deduct the expense of paying for a professional resume writing service?

I suggest you consult a tax professional for individual tax advice. You can also review appropriate tax laws at the IRS.gov site.

What if I lose or misplace my resume and/or cover letter? Does Simply Great Resumes keep a backup?

I maintain back-ups for up to 10 years. Please email me directly if you require me to re-send your finalized documents.

How does the resume ordering process work with Simply Great Resumes?

The first step is to visit either the pricing page or individual service pages (Resume Writing Service or Platinum Career Package) and select the service. With your desired service selected and added to your cart the final steps are to follow the online checkout process. If you do not have your current resume available, you can email it to: info@simplygreatresumes.com.

Within 24 hours (or next business day) of completing the checkout process, you will hear from me to schedule your phone interview.

Of course, if at any time you run into any difficulty I am here to assist you! You can contact me via phone at 612-276-3821 or e-mail at info@simplygreatresumes.com

I have my resume but now need some advice on job searching, what do you recommend?

Please reference the Simply Great Resumes blog or LinkedIn Company Page as I continually share interesting information. Anticipate topics including leadership, cover letters, resumes, job searching tactics, LinkedIn help, and much more.