FAQ

How many writers/ghostwriters are working for Simply Great Resumes?
I do not have a staff or contract any aspect of the work. When you purchase a service with Simply Great Resumes you will be working directly with me (Kerry Gustafson) throughout the entire process.

Why is it advantageous to hire a professional to create my resume and cover letter?
Hiring a professional resume writer is advantageous because not only are we passionate about writing, we also have a great deal of experience, and know how to turn an everyday work task into a show-stopping sentence! Not everyone has this specific skill and unfortunately it can be very apparent! Many job applicants do not realize that a resume not only shows experiences and skills in previous careers, but it also gives the hiring manager a sneak peek into the applicants ability to communicate, how organized they are, and also how detail-oriented.

What is your guarantee and refund policy?
Resumes, Cover Letters and LinkedIn profiles are crucial in this job market and a well-written one will give you that competitive edge. However, no matter how well your documents are written, Simply Great Resumes cannot guarantee any job offers or even interviews. Simply Great Resumes will not refund your money once your phone interview has been completed and the product produced. If you are unhappy with the service I will gladly work with you for up to two weeks (professional services) or three weeks (executive services) after you first receive your completed product to ensure you are satisfied. If you wish to cancel your request prior to the phone interview I will reverse your charges minus a 10% reversal fee.

Is my privacy guaranteed?
Absolutely! Any personal information you share with me and is confidential. Given the nature of the business, I understand that it is imperative to maintain discretion.

What format do you use for my resume?
I deliver your professionally written resume in two formats: Microsoft Word and PDF.

Other sites offer ASCII and Presentation, what is this?
Essentially ASCII is a basic text (also called ‘plain text’) document and Presentation is a PDF. These two items are simple to create and you should not pay additional for. Quite simply, if you take a word document and complete a ‘save as’ you can save as plain text or PDF. I offer this for free as a courtesy, please let me know that you would like this file type.

How long will it take to receive my resume?
Once I have received your payment I will contact you via e-mail to organize your phone interview. Once the phone interview is complete you will receive your professional resume within 5 business days (1 week).

Can you create my resume within 48 hours?
Yes. I offer a rush delivery option. Please contact me at info@simplygreatresumes.com or call (612) 276-3821 to discuss your rush request.

Where do I include my references on my resume?
Unless specifically outlined in the job description, you should never include your references when applying for a position. I can work with you to develop a reference sheet template that matches your resume format for you to use when your potential employer requests them.

Can I deduct the expense of paying for a professional resume writing service?
I suggests you consult a tax professional for individual tax advice. You can also review appropriate tax laws at the IRS.gov site.

What if I lose or misplace my resume and/or cover letter? Does Simply Great Resumes keep a backup?
Of course, I keep a backup of every finalized resume/cover letter I write.

How does the resume ordering process work with Simply Great Resumes?
The first step is to visit either the pricing page or individual service pages and select the type of service and experience level. With your desired service selected and added to your cart the final steps are to follow the online checkout process and upload your current resume.

Within 24 hours (or next business day) of completing the checkout process you will hear from me to schedule your phone interview.

Of course, if at any time you run into any difficulty I am here to assist you! You can contact me via phone at 612-276-3821 or e-mail at info@simplygreatresumes.com

I have my resume but now need some advice on job searching, what do you recommend?
Please reference Simply Great Resumes blog and connect with me on LinkedIn as I continually share interesting information and trends on leadership, cover letters, resumes, job searching tactics, LinkedIn help and much more.